Last Updated: 1 September 2026

At Dr.Vedic, operated by JKCP Healthpeak Ventures Private Limited, we respect your privacy and are committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, store and protect information when you visit or use drvedic.in, place an order or communicate with us.

1. Information We Collect

Depending on how you interact with our website, we may collect:

Information You Provide

• Name
  
• Mobile number
  
• Email address
  
• Billing address
  
• Shipping address
  
• Order details
  
• Information required for customer support
  
• Product reviews and feedback
  
• Information you voluntarily provide when contacting us
  

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
  
• Browser type
  
• Device information
  
• Operating system
  
• Pages visited
  
• Website interaction data
  
• Date and time of visits
  
• Referring website or page
  
• Approximate location information
  

2. How We Use Your Information

We may use your information to:

• Process and fulfil orders.
  
• Arrange product delivery.
  
• Confirm orders and provide shipping updates.
  
• Process payments.
  
• Provide customer support.
  
• Handle cancellation, return, replacement and refund requests.
  
• Respond to enquiries.
  
• Improve our website and products.
  
• Understand customer preferences and website usage.
  
• Prevent fraud and misuse.
  
• Maintain website security.
  
• Send important service-related communications.
  
• Send promotional communications where permitted by applicable law and based on your preferences or consent.
  

3. Marketing Communications

Where permitted and where you have opted in or otherwise provided the necessary permission, we may communicate with you through:

• Email
  
• SMS
  
• WhatsApp
  
• Telephone
  
• Other permitted communication channels
  

You may opt out of promotional communications at any time.

Please note that transactional communications relating to an order, account, payment or service may still be sent even if you opt out of marketing communications.

4. Cookies

Our website may use cookies and similar technologies to:

• Maintain shopping-cart functionality.
  
• Remember preferences.
  
• Maintain website sessions.
  
• Understand website traffic.
  
• Improve website performance.
  
• Measure marketing effectiveness.
  
• Improve the overall shopping experience.
  

You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Payment Information

Payments may be processed through third-party payment gateways.

We may receive transaction-related information necessary to confirm and reconcile payments.

Sensitive payment credentials are generally handled directly by the applicable payment service provider rather than being stored by Dr.Vedic.

6. Sharing of Information

We may share relevant information with service providers who assist us in operating our business, including:

• Payment processors.
  
• Courier and logistics partners.
  
• Hosting and technology providers.
  
• Analytics providers.
  
• Customer support providers.
  
• Marketing and communication service providers.
  
• Professional advisers.
  
• Government authorities or law-enforcement agencies where legally required.
  

We do not intend to sell your personal information as a standalone product to third parties.

7. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, loss, alteration or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Provide our services.
  
• Complete transactions.
  
• Maintain accounting and business records.
  
• Resolve disputes.
  
• Prevent fraud.
  
• Meet legal and regulatory requirements.
  

When information is no longer reasonably required, it may be deleted or anonymised, subject to applicable legal requirements.

9. Children's Privacy

Dr.Vedic products and website are intended for adults.

We do not knowingly seek to collect personal information from individuals below the age of 18 for purchasing products.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites.

You should review their respective privacy policies before providing personal information.

11. Your Privacy Rights

Subject to applicable law, you may request:

• Access to certain personal information we hold about you.
  
• Correction of inaccurate information.
  
• Deletion of information where legally applicable.
  
• Withdrawal of consent where processing is based on consent.
  
• Removal from promotional communications.
  
• Information regarding how your personal information is handled.
  

We may need to verify your identity before processing certain requests.

12. Policy Updates

We may update this Privacy Policy from time to time.

The updated policy will be published on this page along with the revised Last Updated date.

13. Contact Us

JKCP Healthpeak Ventures Private Limited
Brand: Dr.Vedic

Registered Office:
Flat/Door/Block No. 23, Shree Shiv Shankar Ind Estate,
Bhayandar East, Nr. Dilip Gharat Office,
B P Road, Goddeo, Thane,
Maharashtra – 401105.

Phone: +91 88980 60597
Email: care.drvedic@gmail.com
Website: drvedic.in