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Last Updated: [11th July 2024]
At Dr. Vedic, we strive to provide high-quality products and excellent customer service. Please read our Return and Refund Policy carefully before making a purchase.
1. No Returns or Refunds
No Returns or Refunds: We do not accept returns or provide refunds for products sold on our website. Please ensure that you carefully check product details, including size charts, before placing your order. Purchases made by mistake are not eligible for return or refund.
2. Damages and Issues
Inspection: Please inspect your order upon receipt and contact us immediately if you receive a defective, damaged, or incorrect item. Prompt reporting allows us to address the issue efficiently.
Contact Information: For any damage or issue with your order, you can reach us at care@drvedic.in
3. Replacements
Eligibility for Replacement: We offer free replacements only for orders with manufacturing defects, damaged items, or missing products at the time of delivery.
How to Request a Replacement: To initiate a replacement, please contact us at care@drvedic.in with details of the defect or damage, including photos if possible.
Replacement Process: Once your request is received and inspected, we will notify you of the approval or rejection of your replacement. Approved replacements will be processed and shipped to you at no additional cost.
4. Non-Eligible Items
Sale Items: Unfortunately, we cannot accept returns or offer replacements for items purchased on sale.
5. Contact Us
Replacement Questions: For any questions regarding replacements, you can always contact us at care@drvedic.in
Thank you for your understanding and cooperation.